TenEleven News

HOPE Inc. Partners with TenEleven to Streamline Residential and Outpatient Substance Abuse Treatment Programs


Buffalo, NY – With treatment centers in the Hawaiian Islands, HOPE Inc. (HOPE) works to be a source of hope for those looking for mental health and substance abuse addiction treatment. HOPE has chosen the TenEleven Group and their electronic Clinical Record (eCR™) to help them with their administrative and billing needs.

“We made the decision to move from paper based to an electronic record system and wanted an EHR that could streamline our overall process,” said Stanley Perpignan, Program Director at HOPE Inc., “But we also wanted to be sure that this system was easy for our clinicians to use – especially when they need to transfer charts from Residential Substance Abuse to intensive outpatient (IOP) and outpatient counseling (OP).”

HOPE serves youth, adults, and families affected by a chemical dependency and has a wide array of services available 24/7. When Perpignan heard that some EHRs were hard to implement and not user friendly, he didn’t know if there was one that would work with his organization. After learning about TenEleven’s rules based process and regulatory compliance tools that were tightly integrated with billing and auto-posting, he knew TenEleven would be able to help him simplify his agency’s procedures.

“We’re confident our features and functionality will help HOPE streamline their business processes and enable them to hire more clinicians and onboard them quickly.” said Alex Alexander, CEO of TenEleven Group. “HOPE is also working to grow their home and community based case management services programs and TenEleven as the functionality to be with them every step of the way to make it a reality.”

About HOPE Inc

HOPE Inc is a private CARF accredited Substance Abuse/Mental Health organization. Located in Central Oahu, they work with those who are suffering from substance abuse and mental illness. HOPE Inc prides themselves on fostering a community where clients know they will be treated with dignity and respect. Their services offer a variety of culturally sensitive and family oriented psychotherapeutic and behavioral approaches to care. Learn more about HOPE Inc at www.hopehi.com

About TenEleven Group

The TenEleven Group is a software and services company based in Buffalo, NY that provides software solutions for health and human services agencies. Thousands of users in hundreds of offices use electronic Clinical Record (eCR™) to manage a variety of behavioral health service types. Learn more about TenEleven including the Treatment Wizard® for Trauma Informed Care at www.10e11.com


Media Contact:

Tristan Keelan

Marketing Strategist



See what's new in the Resource Corner